Brand strategy

the true value of brand strategy

This is the DNA of your brand. How your brand walks, talks, looks, and feels. How it has magnetism and relevance today, amid change.  Does your customer understand you? Are you telling your story clearly and consistently so they recognise you, remember you, feel good about connecting with you…? Maximising your brand awareness, engagement, and conversion.

Based in London, Caulder Moore is a top independent branding agency and renowned creative agency specialising in retail brand experience design. With a focus on getting more up close and personal, our expertise is in creating immersive brand experiences for UK and global brands in beauty, hospitality and retail, achieving competitive advantage in crowded markets of constant change.

Brand vision: Rapid immersion, audit, information, and insight gathering around your brand and consumer experience, in your markets. Ensuring your brand experience will have strong, relevant, human foundations in the physical and digital worlds.

Brand definition: Building on your strengths, we define the emotional connections between your brand and your customers. We clarify your optimal brand narrative, with its brand positioning, purpose, and expression, to maximise customer engagement and action.

360˚ Brand experience: A holistic visual expression and tone of voice that creates the ‘distinctive’ signature of your brand, providing clarity, inspiration, and certainty for all future conceptual development, for the most compelling new retail design experiences of the brand.

Introduction to brand strategy with Caulder Moore

A compelling brand is one of the most powerful assets for any business, providing clarity and shared direction, genuine differentiation in the marketplace, fuelling customer and partner relationships and driving current and future sales growth.

Strong brands are created and grown with a purposeful, strategic approach. For a brand to maximise its potential, brand development starts with distinctive, own-able and powerful brand strategies that elevate every aspect of the brand experience while continuing to grow the brand equity. In this article, we delve into the benefits of creating a compelling brand strategy with a branding agency.

Brand creativity starts with brand strategy

The value of a brand strategy is in the clarity and certainty it brings to brand development, as it unites and elevates all aspects of the business and forms a foundation for growth in brand awareness, engagement and conversion.

The brand strategy is about having certainty about the DNA of your brand. How your brand walks, talks, looks and feels. How it has magnetism and relevance today, amid change. Does your customer understand you? Are you telling your story clearly and consistently so they recognise, remember and feel good about connecting with you...?

Strong brand strategy brings rewards

As part of London's dynamic brand landscape, the Caulder Moore team collaborates with new brands, emerging omnichannel brands and iconic heritage brands to define and evolve their brand strategies for optimal relevance.

With UK and global clients in beauty, hospitality, wellbeing and retail, this approach:

  • Celebrates your brand as an individual, in a way that makes valuable, meaningful and effective connections to others.

  • Enables you to stay relevant for customers and partners, in a continually changing world.

  • Ensures your brand experience has authentically human foundations in the digital and physical worlds

  • Give the certainty that helps a brand to combine the spectacular with the personal to maximise engagement and action, drive more footfall, increase purchases and prime for repeat visits.

Get up close and personal to your brand

The best branding agencies know that the strongest brands are holistic and consistent in every interaction, aligning every aspect of themselves from their purpose to their design and experience.

With a proven strategic thinking approach, brand development with Caulder Moore gets up close and personal with your brand.

The collaboration starts with the creation of your brand vision, from a rapid immersion, market research, market analysis and insight gathering around your brand, target audience and customer experience. Working together to identify relevant research and best practices from across the world.

Brand definition involves building on your strengths to define the emotional connections between your brand and your customers, aligned with your purpose.

Your 360˚ brand experience is then created, a holistic visual expression and tone of voice.

The branding agency collaboration will bring brand clarity, inspiration and certainty for all future conceptual and retail design experience development, and an impactful and meaningful visual and experiential identity that gives a competitive advantage and simplifies brand management.

staying relevant in a changing world

The need for brand purpose

Inspiring and beneficial brand development is possible when everyone understands who the brand is. Branding companies can help you be clear about your brand purpose, which is about what you bring to the world and a reason for consumers and partners to feel good about having you in theirs.

Are you clear about your purpose? Is it one that others can participate in? How are you now closer to your audiences; what are the values you share? Are you more local, playing more of a role for a moment or occasion? Is this genuinely part of who you are, consistently delivered through every part of your brand experience and continually evolving?

Our Sweaty Betty collaboration brings to life the brand intention to inspire and support a playful, modern wellness lifestyle, through three floors of fashion, beauty, food and fitness. The definitive destination is No1 Carnaby Street, where the experience creates an interactive community space.

Being closer and purpose-driven is essential for a brand to be inspiring, relevant and meaningful. By adding value to your customers' lives, and continuing relevant conversations, your brand will be top of mind when those customers are in the market.

Sweaty Betty wellness lifestyle brand intent comes to life in store

Sweaty Betty wellness lifestyle brand intent comes to life in store

celebrate your brand as an individual

The beauty, hospitality and retail markets are now so crowded that consumers can find it overwhelming and difficult to make the right choices and to easily understand the brands they meet.

Your branding strategy will define a clear and consistent expression of your brand as an individual, existing at a unique intersection of your business, your customers and within the marketplace. Brand positioning and brand identity differentiate businesses within these crowded markets.

The resulting brand experience will reduce the complexity and enable memorable retail experiences, so your brand becomes the beacon shining through the fog.

With Thameen London, we created a distinctive British luxury fragrance experience that combined the brand's Eastern opulence with Western refinement for magnetic sensory attraction on the UK high street. A new brand to the high street, and previously available only at counters, a Thameen London concession has opened in Selfridges and stores in Riyadh and Dubai, the start of an international rollout.

Thameen London brings individual brand style to London, Dubai and Riyadh

Thameen London brings individual brand style to London, Dubai and Riyadh

being human in digital and physical worlds

The importance of emotion

Embracing emotional encounters creates lasting memories for your customers, whoever and wherever they are. Brands that have a clear sense of themselves and their humanity, will be the ones that have more customer and partner conversations and make more connections.

Fashion brands in retail need a distinctive personality and attitude to get noticed. Whether you are large or small, we create unique brand handwriting to showcase your differences across both physical and digital retail design environments.

With a vibrant and human brand experience, Caulder Moore and Fairfax & Favor have enabled the brand to move from being a digital-only brand to living authentically and consistently in both the digital and physical worlds.

Fairfax and Favor lives authentically in both the digital and physical worlds

Fairfax and Favor lives authentically in both the digital and physical worlds

combining the spectacular with the personal

Brand understanding enables more interesting behaviour

Amongst the need for the disruptive and the spectacular is the need for branding agencies to help brands connect on a more personal, more individually meaningful level.

With the right branding company partner, a consistent understanding of the brand can be achieved, and the brand can be brought to life in different ways across touchpoints, retaining who it is, to continually strengthen the brand's equity.

In the airport environment, the retail and hospitality landscape has changed significantly. Caviar House is a premium, heritage brand. With a holistic understanding of their brand intent, their brand experience in Heathrow now delivers both inspiring impact and intimacy in this busy transient space, from the chef’s table performance experience to the luxurious simplicity of the retail food hall showcase.

Caviar House combines high impact with intimacy

Caviar House combines high impact with intimacy

building a distinct brand identity

Brand identity is both visual and experiential

Brand identity design is about the purposeful design of the holistic brand experience. At the heart of your brand identity is your purpose, attitude and personality, evident in every touchpoint from retail experience to packaging design and web design, logo design and digital marketing.

Top branding companies can help to develop the brand strategy that facilitates this, enabling societal and retail themes like inclusivity, experience and value to be delivered distinctively for your brand.

Swiss Butter is a community-driven brand, where a broad diversity of people gathers to enjoy a meal. In its new London location, Caulder Moore helped the Swiss Butter experience balance the brand's authenticity and charm as part of London's fast-paced restaurant scene.

Swiss Butter is an experience of warmth and signature freshness

Swiss Butter is an experience of warmth and signature freshness

the strategic path to brand and business success

As the marketplace continues to change, so each brand must continue to evolve to remain relevant and thrive. Businesses aiming to unlock growth and innovation must engage with a strategically-driven creative branding agency with the right expertise and approach to define their brand identity to contribute to commercial and societal goals.

We are a top London-based creative agency and branding company in partnership with UK and global brands for their brand development; creating inspiring and impactful brand strategies that guide the brand's distinctive experience across channels.

The outcome is a true, compelling and unique brand expression, consistent in purpose and attitude; more meaningful, more memorable and most likely to drive customer participation, market differentiation and sales.